Buyer Core

Full Service Transaction Coordination
Broker Paperwork Drafting
Unlimited Contract Writing
Compliance Management
Email Communication
Timeline Management
Transaction Paperwork DraftingPlus
Utility Transfer Guide
Client Review Requests
Agent Portal
Social Media Kit$545

Listing Core

Full Service Transaction Coordination
Listing and Broker Paperwork Prep
MLS Management
Compliance Management
Email Communication
Timeline Management
Transaction Paperwork DraftingPlus
Client Review Requests
Agent Portal
Social Media Kit$645

Compliance Only

$100

Dual Representation

Additional $200

Signature Select Buyer

The balanced option for agents who want elevated buyer support. Combines seamless efficiency with client care, designed to leave a lasting impression.

Taking Care of Your New Home Guide
Buyer Timeline Guide
CRM Updates
Post Closing Touchpoints
Custom Branded Closing Gift$895 Total | Bundled Value
^{Includes Core $545 + $350 Upgrade}

Signature Select Listing

The balanced option for agents who want elevated seller support that blends polished strategy with a refined client experience.

Market-Ready Checklist
Seller Timeline
CRM Updates
For Sale Sign and Photography Scheduling
Post Closing Touchpoints
Weekly Showings Recap$845 Total | Bundled Value
^{Includes Core $645 + $200 Upgrade}

Buyer Core

Full Service Transaction Coordination
Broker Paperwork Drafting
Unlimited Contract Writing
Compliance Management
Email Communication
Timeline Management
Transaction Paperwork DraftingPlus
Utility Transfer Guide
Client Review Requests
Agent Portal
Social Media Kit$545

Listing Core

Full Service Transaction Coordination
Listing and Broker Paperwork Prep
MLS Management
Compliance Management
Email Communication
Timeline Management
Transaction Paperwork DraftingPlus
Client Review Requests
Agent Portal
Social Media Kit$645

Compliance Only

$100

Dual Representation

Additional $200

The Strategic Buyer

Give buyers clarity and confidence with guides, updates, and touchpoints that confirm a smooth, complete experience.

Taking Care of Your New Home Guide
Buyer Timeline Guide
CRM Updates
Post Closing Touchpoints$695 Total
^{Includes Core $545 + $150 Upgrade}

The Strategic Seller

Equip your sellers with tools and touchpoints that build trust, confidence, and a stronger market presence.

Market-Ready Checklist
Seller Timeline
CRM Updates
Post Closing Touchpoints
Weekly Showings Recap$795 Total
^{Includes Core $645 + $150 Upgrade}

The Referral Maker

Exclusive to Hampton Roads — Turn buyer closings into memorable celebrations that spark loyalty, reviews, and future referrals.

Welcome to Your City Guide
Custom Branded Closing Gift
Welcome Home Celebration Install$870 Total
^{Includes Core $545 + $325 Upgrade}

The Local Leverage

Exclusive to Hampton Roads — on-the-ground support that saves you time while keeping your listings polished.

Lockbox Install and Removal
For Sale Sign and Photography Scheduling
Property Prep Vendor Scheduling
Priority Open House Hosting$845 Total
^{Includes Core $645 + $200 Upgrade}

Signature Select Buyer

The balanced option for agents who want elevated buyer support. Combines seamless efficiency with client care, designed to leave a lasting impression.
* Agent Favorite *

Taking Care of Your New Home Guide
Buyer Timeline Guide
CRM Updates
Post Closing Touchpoints
Custom Branded Closing Gift$895 Total | Bundled Value
^{Includes Core $545 + $350 Upgrade}

Signature Select Listing

The balanced option for agents who want elevated seller support that blends polished strategy with a refined client experience.
* Agent Favorite *

Market-Ready Checklist
Seller Timeline
CRM Updates
For Sale Sign and Photography Scheduling
Post Closing Touchpoints
Weekly Showings Recap$845 Total | Bundled Value
^{Includes Core $645 + $200 Upgrade}

White-Glove Buyer

Our most comprehensive buyer experience — combining confidence, celebration, and client care into one seamless, luxury-level service.
Available exclusively in Hampton Roads.

All-Inclusive Bundle of
The Confident Buyer and The Referral Maker$945 Total | Bundled Value
^{Includes Core $545 + $450 Upgrade}

White-Glove Listing

Our most comprehensive seller experience — uniting polished strategy, refined client touches, and on-the-ground support that protects your time while elevating your service.
Available exclusively in Hampton Roads.

Premier Bundle of
The Strategic Seller and The Local Leverage$970 Total | Bundled Value
^{Includes Core $645 + $325 Upgrade}

Hampton Roads Exclusives

Save time with on-the-ground support for logistics and client touches.

Lockbox Install or Pickup: $35
Vendor Access: $75
Welcome Home Celebration Install: $150
Seasonal Pop-Bys: Custom Pricing

Sphere Builders

Touchpoints and campaigns that grow your brand, spark referrals, and keep your clients connected.

Local Farming: Starts at $400
Just Listed/ Just Sold Mailers: Starts at $400
New Years Review Touchpoints: Custom Pricing
Marketing Materials: Custom Pricing

EILEEN MERCHANT
^{Founder & Lead Transaction Coordinator}

I created The Agent Concierge after seeing so many talented agents stretched thin - trying to grow, serve, and scale all at once, without the right support behind them. They envisioned luxury - but the administrative demands kept pulling them away.So I created the systems that would give them the structure and the space to get there.With a background in communication and a mind for strategy, I designed a service rooted in clarity, speed, and high standards. My role isn’t just to manage transactions - it’s to create leverage, bring calm to the chaos, and help my clients grow with intention.At the core of it all, my goal is simple: to give agents their time back - whether that means more moments with family, space to do what they love, or the freedom to focus on what they’re best at: growing their business.That shift in their voice after our first closing together - when they realize they don’t have to do it all alone anymore - is exactly why I do this.