EXCELLENCE IS INTENTIONAL.

for agents who treat service like strategy

At The Agent Concierge, we don’t just manage paperwork.
We streamline transactions, elevate the client experience, and help agents reclaim their time and grow their business with clarity and confidence.You’ve built something special. Let’s make it exceptional.

White-Glove Transaction Coordination
and Customer ExperienceLocal to Hampton Roads, Virginia

Service Tiers

Our tiered service options are designed to grow with you -
from foundational support to fully personalized, white-glove coordination.
Explore the package that meets your current volume, client load, and business goals.

Buyer Core

Full Service TC:
Broker Paperwork Prep
Contract Writing
Compliance
Email Communication
Timeline Management
Inspection Scheduling
Utility Transfer Guide
Closing Client Surveys
Agent Portal$545

Buyer Elite

Additional Services:
Social Media Posts
Move In Clean Coordination
Welcome to City Guide
Taking Care of Your Home Guide$595

White-Glove Buyer

Additional Services:
Priority Showing Assistant Coordination
Custom Closing Gift
Welcome Home Celebration Install
Post Closing Touchpoints$895

Listing Core

Full Service TC:
Listing and Broker Paperwork Prep
MLS Management
Compliance
Photo and Staging Coordination
Email Communication
Timeline Management
Inspection Scheduling
Closing Client Surveys
Agent Portal$645

Listing Elite

Additional Services:
Social Media Posts
Property Prep Coordination
(Lawn Care, Cleaning)
Market-Ready Prep Checklist
Move Out Clean Coordination$695

White-Glove Listing

Additional Services:
Lockbox Install and Pickup
For Sale Sign Install and Pickup
Priority Open House Hosting
Custom Closing Gift and Delivery
Post Closing Touchpoints$995

On-Demand Services

Compliance Only- $100Lockbox Install or Pickup- $35For Sale Sign Install- $75Open House Set Up- $95
Directional Signs, Printed Flyers, Indoor Prep, Light Snack and Drink StationWelcome Home Celebration Install- $150
Oversized Balloon Display, Champagne & GlassesMobile Notary Closing at Home- $175

Beyond The Transaction

All Member Access

Open House Host Network
Showing Support Network
New Agent Coaching
Agent Workshops
Trusted Vendor Connections

The Concierge Network

At The Agent Concierge, we believe strategic support should extend beyond the contract. That’s why we’ve cultivated a growing network of local licensed agents across the Hampton Roads area to provide seamless assistance when your time is needed elsewhere.Showing Support
Need help covering a buyer showing? Simply let us know, and we’ll reach out to our network to coordinate a match. You’ll pay a straightforward, per-door fee once confirmed. Every showing assistant receives clear guidance to ensure a professional, respectful, and efficient experience for your client.Open House Hosting
Looking to generate momentum around a listing without giving up your weekend? We’ll connect you with a local agent excited to host and represent your brand with care. All of our hosts receive guidance on how to conduct an effective, professional, and successful open house.While availability may vary, our expanding network offers flexible, coordinated solutions that help you protect your time - without compromising service.

Interested in Showing or Hosting Opportunities?
Licensed agents can request to join our network and
get notified when opportunities become available.

EILEEN MERCHANT
Founder & Lead Transaction Coordinator

I created The Agent Concierge after seeing so many talented agents stretched thin - trying to grow, serve, and scale all at once, without the right support behind them. They envisioned luxury - but the administrative demands kept pulling them away.So I created the systems that would give them the structure and the space to get there.With a background in communication and a mind for strategy, I designed a service rooted in clarity, speed, and high standards. My role isn’t just to manage transactions - it’s to create leverage, bring calm to the chaos, and help my clients grow with intention.At the core of it all, my goal is simple: to give agents their time back - whether that means more moments with family, space to do what they love, or the freedom to focus on what they’re best at: growing their business.That shift in their voice after our first closing together - when they realize they don’t have to do it all alone anymore - is exactly why I do this.

Contact

EILEEN MERCHANT
EMAIL: [email protected]
CALL or TEXT: 757-642-6530White-Glove Transaction Coordination
& Customer Experience
Proudly Based in Hampton Roads, VirginiaOPERATING HOURS
M-F 8:00AM-6:00PM
Quick, clear communication is a core value at The Agent Concierge.
While brief delays may occur during meetings or focused work sessions, every effort is made to respond promptly and keep your transaction running smoothly.
After-hours and weekend availability may be arranged with advance notice and is considered on a case-by-case basis.